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International Orders

Placing an Order

International orders can be placed through our website for the following countries: Australia, Canada, Colombia, France, Hong Kong, Ireland, Japan, Spain, UK, and New Zealand. For all other countries, please use the form on the Contact Us page or send an email to info@shopjoielle.com with the following information:

    1/ Dress style number(s), color(s), size(s), and extra length if needed
    2/ Regular or Rush production (Current production times are found on dress product pages)
    3/ Wear date
    4/ Shipping name, address, and phone number

To place a swatch order, you only need to provide order details for the swatch fabric and quantity. Swatches ship via USPS International First Class Mail with a $4.95 shipping fee.

We will then email you a Paypal invoice for you to submit payment as we do not accept non-U.S. bank credit cards through our website. After we receive your payment, you will receive an email confirmation receipt. Please double check the receipt to make sure all of the information is correct.

Shipping

We ship via USPS International Express Mail for all orders except Landa Designs dresses which ship via UPS International Ground. Tracking information is provided and all packages are insured. Below are shipping costs to some commonly requested countries. Please contact us for a shipping quote if your country is not listed below. Transit time for most countries is approximately 1 week. An additional 1-2 weeks delivery time may be needed for the customs process. Note that we are not responsible for any duties and taxes that may be imposed by your government.

AUSTRALIA/NEW ZEALAND
Dresses$60 (+$20 for each additional dress up to 4, +$15 for 5th dress and more)
Accessories (Men's & Women's), Cards$60 for up to 6 items, +$10 for every 4 items after the first 6
CANADA
Dresses$50 (+$10 for each additional dress)
Accessories (Men's & Women's), Cards$50 for up to 6 items, +$10 for every 4 items after the first 6
JAPAN
Dresses$65 (+$15 for each additional dress)
Accessories (Men's & Women's), Cards$65 for up to 6 items, +$10 for every 4 items after the first 6
COLOMBIA, HONG KONG, and most WESTERN EUROPEAN COUNTRIES
Dresses$60 (+$15 for each additional dress)
Accessories (Men's & Women's), Cards$60 for up to 6 items, +$10 for every 4 items after the first 6